How to Select a Home Inspector

No home inspector can ever find every defect in a home without spending days living in it, and without some destructive and very costly tests. Neither is practical or possible.

Yet, the home inspector your choose can make a difference in what is found, and in your understanding of the true condition and ultimate cost of buying and owning a home.

So, first thing first, decide to have your home inspected as a condition of purchase – do not skimp on money and skip this step!

Your next step is to select a home inspector who can do the best job for you and who will be totally objective.  How do you do this?  The answer is the same as how you should select a Realtor as your Buyer’s Agent:  COMPARE.

The purpose of a home inspector is to discover and report defects. The ability to do this effectively involves skills that take many years to develop and refine. Some inspectors are far better at this than others. Unfortunately, most people don’t realize this when they hire a home inspector, and spend little, if any, time selecting one.  

OK, so what should I compare?   

Start by comparing experience, knowledge, and forensic skills. Designations may be important, too, but more often than not, they are the result of a one or two day class which was completed, along with the payment of an annual fee to allow the inspector to use the designation in his or her advertising.

In most cases, people hire the inspector who is recommended by their Realtor. Those recommendations are sometimes good ones, but sometimes they are not.  If you chose a good Realtor, your chance of his or her recommendation for a home inspector will probably be more reliable than otherwise. 

Also keep in mind that some real estate companies have ownership and/or financial interests (also known as “affiliated business arrangements”) with home inspection and other companies, and they promote and recommend those companies for added profits.  Does this make their recommendation or referral objective?  Does this place your interests in first priority?

There is always the potential for a Realtor to not want to risk their sale on a thorough inspection and thus you may wonder if there is a possibility that he or she would recommend an inspector who is less prone to critically and thoroughly review a home.  So, while you may and probably should rely on your Realtor for a recommendation, do not place over-reliance on him or her for this; you should be involved in comparing home inspectors.

Should you compare cost?  This is a low priority compared to other points of comparison.  Some homebuyers do simply call a list of inspectors to see who charges the least, but I wouldn’t advise this as the best point of comparison.

Instead of asking for a price quote, buyers should inquire about experience and qualifications.

Some questions to ask include:

 ”How long have you been a home inspector?”

“How many homes have you inspected?”

 “How many hours will you spend inspecting my future home?” 

“What are your guidelines for determining a defect versus a concern in a home, and what factors go into this determination?

“May I see a sample report that you will use to evaluate and report your findings?”

“What are the top two or three reasons I should hire you instead of another home inspector?”


“Mom-and-Pop” Real Estate Shops are a SmarterChoice™

During 2009 and continuing into 2010 several top agents left large real estate brokerages to start or join smaller companies.  That trend is expected to continue.  Why?

Many were asked by their managers: “Why would you leave a big company to go to a new and small ‘Mom-and-Pop’ shop?”

Smaller, independent, lesser known – are how some see the small brokerage companies – the “Mom-and-Pop” shops.  Selectivity, quality, veterans – these are other characteristics of the smaller brokerage companies.

In real estate we are all really Mom-and-Pop enterprises, regardless how big or small.  It’s the agents who are front-facing.  It’s our image, our talents and our visibility in the neighborhood that the customer sees and hires.   We are the “Moms” and “Pops”.

Wal-Mart changed the retail landscape by dealing in volume that, in turn, allowed for lower pricing of its products. This, in concert with greater efficiencies, gave Wal-Mart an advantage over smaller retailers.

It was thought that the same rules would apply to real estate – that big would be better, and that consumers would save.  In real estate, though, a case could be made that the reverse is true.

Larger brokerages deal in volume — of agents and therefore transactions – but that tends to have no effect on fee structures.  Large brokerages actually lack the efficiencies of a right-sized shop.

OK, take the advantage of volume out of the analysis; what’s left.  Is there a compelling appeal or advantage of the big broker over the Mom-and-Pop?

Would a consumer find greater quality when shopping at the big box? 

The last time I checked, brokers large and small belong to the same associations; we use the same multiple listing services, the same Code of Ethics, subject to the same Nebraska license law. 

Small brokers also recruit less and can spend more time on selectivity.  The small broker (Mom-and-Pop) is less immune to the financial pressure of vacant desks and the onus of maintaining market share dominance.

So we are back to the individual agent, and the quality of the agent has virtually nothing to do with the size of their franchise fee. Quality control, in fact, is much harder to achieve on a grand scale.

Real estate brokers are again becoming fragmented, no question, and it will continue to happen at a faster pace. 

But Mom-and-Pops are not by their very nature evil-doers who pose a threat to the industry, nor do they threaten the quality of the customer experience or the services they receive.

I suppose the only real threat is to the big brokers, and that is really the issue.

Given that the overwhelming majority of customers do not care about their agent’s brokerage affiliation.  As a result the broker (company) has two choices:

  1. The broker can try to change the reality by powering home a brand, or
  2. The broker can focus on improving the quality of all the little guys on the front line — the real Mom-and-Pops.

I like the second choice, because with that one, the other just may be a pleasant side effect.  As a broker, I know it is the agents who matter.

If I were selling towels and toasters, the numbers of offices or the number of agents I have could put me at a competitive advantage.   But I don’t sell towels and toasters, and I am not subject to the market rules of Wal-Mart.

As long as we are selling our services and our abilities — ourselves — the customer has little interest in company size, sales volume, or any other quantity or quality index that doesn’t apply.

So, call me a “Mom-and-Pop” if you must; it is a better world, and I’m glad to be there.


Visit houselogic.com for more articles like this.

Copyright 2010 NATIONAL ASSOCIATION OF REALTORS®


Visit houselogic.com for more articles like this.

Copyright 2010 NATIONAL ASSOCIATION OF REALTORS®


Visit houselogic.com for more articles like this.

Copyright 2010 NATIONAL ASSOCIATION OF REALTORS®


Visit houselogic.com for more articles like this.

Copyright 2010 NATIONAL ASSOCIATION OF REALTORS®


Visit houselogic.com for more articles like this.

Copyright 2010 NATIONAL ASSOCIATION OF REALTORS®


Visit houselogic.com for more articles like this.

Copyright 2010 NATIONAL ASSOCIATION OF REALTORS®


Visit houselogic.com for more articles like this.

Copyright 2010 NATIONAL ASSOCIATION OF REALTORS®


Visit houselogic.com for more articles like this.

Copyright 2010 NATIONAL ASSOCIATION OF REALTORS®